The Importance Of Quality Management To The Success Of The National Steel Car

The core values of the company

By the time the National Steel Car was purchased from DEFASCO, the core values of its operations had not been fully established. After Gregory James Aziz took over as the CEO, the core values of its operations had been reviewed. The company’s major focus was the production of quality products. The other core value as set by the company was to ensure that the quality of the service was excellent. The core values were set to be the tradition of the company. The operations of the industry were guided by the need to produce quality products and to ensure that that the consumers always received the best of the services. Because of the core values that were set, the employees felt the need to be part of the change that the company desired.

Greg Aziz’s management style

Other than setting the new core values and standards, Gregory James Aziz did not set rules and expected people to follow. As the CEO, he believed in setting an example. The company underwent a lot of changes which required individual commitment to conform. There were reforms including time and efficiency. Gregory was not quick to punish the employees for not complying. Most of the employees that worked for Greg Aziz were in the company before Aziz took over as the CEO. Changing the leadership style required time since most of them were already used to a specific company culture. To maintain the quality of products required, Gregory James took control of the changes and his requirements were first followed by him. Click Here For related info.

The award-winning streak

Since the history of companies in Canada, no company has won more awards than the National Steel Car. For the last 23 years, the National Steel Car has constantly been receiving awards because of the quality of production. For close to two decades of operation, the National Steel Car is the only railroad manufacturing company that has been consistent with the 1SO 9001:2008 certification in the entire North America. Acquiring the ISO certification is not an easy thing because of the required standards of production. Maintaining the certification is another hard task since after establishment, most companies are not careful to satisfy the needs of standardization. Meeting the quality requirements have been a marketing factor since most companies have trusted the car parts produced by the company since the standards of production have been high. The company has also received TTX SECO awards every year since 1996.

Leave a Reply

Your email address will not be published. Required fields are marked *